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Privacy Policy

Last updated: May 21, 2026

This Privacy Policy describes how Tuen Design Studio collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and your rights regarding your data.

Information We Collect

We collect information in various ways to provide and improve our services. When you register for our interior design courses or kitchen and bathroom renovation planning services, we gather personal details such as your name, email address, phone number, and location. We also collect information about how you interact with our website, including pages visited, time spent on each page, and your browsing patterns through cookies and analytics tools.

If you contact us directly, we collect any information you provide in your message, including your inquiry details and preferences. Payment information is handled securely through third-party processors and we do not store complete payment card details on our servers.

How We Use Your Information

We use your personal information to deliver our courses and services, including course enrollment, progress tracking, and sending course materials. Your data helps us communicate with you about course updates, new offerings, and relevant information about interior design and renovation planning in the Tuen Mun area.

We also use your information to improve our website and services by analyzing user behavior and preferences. This helps us enhance course content, optimize our platform, and provide a better user experience. We may use aggregated, non-identifying information for statistical analysis and marketing purposes to understand trends in interior design education.

Your Privacy Rights

You have the right to access, correct, and delete your personal information. If you wish to review or modify your data, you can request this by contacting us directly. We will respond to your request within 30 days. You also have the right to withdraw consent for marketing communications at any time by using the unsubscribe option in our emails.

You may request that we delete your account and associated personal information, subject to legal retention requirements. If you have concerns about how we handle your data, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us remember your preferences and track your activity. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a longer period).

Our website may use analytics cookies to understand user behavior, marketing cookies to deliver relevant content, and functional cookies to remember your settings. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality. We do not use cookies to collect sensitive personal information.

Data Security and Retention

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. This includes SSL encryption for data transmission, secure servers, and regular security audits. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to provide our services or as required by law. When your information is no longer needed, we securely delete or anonymize it. Course enrollment records and payment information are retained in accordance with Hong Kong data protection regulations and our legal obligations.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing your information. We may use third-party service providers for payment processing, email delivery, analytics, and customer support, and we require them to maintain strict confidentiality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated to you via email or through a prominent notice on our website. Your continued use of our services after updates indicates your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us:

Email: [email protected]

Phone: +852 2847 5631

Address: San Fung Street 28, Tuen Mun, Hong Kong 258000, Hong Kong

We are committed to addressing your concerns and will respond to your inquiries promptly.